Still Waters
How can we help?
Take a breath. Whatever brought you here, we'll try to make it simple. Browse the topics below, or send us a note—someone will read it.
Expected response time: 4–6 business days
Help topics
Pick the closest match to your question.
Getting started
First steps and setting up your daily rhythm.
Bible reading & audio
Reader, search, highlights, and audio playback.
Prayer entries & reminders
Saving prayers privately and managing gentle reminders.
Reading plans & progress
Choosing plans, tracking days, and picking up where you left off.
AI Bible Companion
How the companion works, its limits, and how to report a response.
Premium & subscriptions
Purchases, renewals, and cancellations via your App Store account.
Accessibility
Text size, motion, contrast, and screen-reader support.
Privacy & data requests
How your data is handled and how to make a request.
Report an AI response
Report inaccurate, unsafe, or inappropriate AI output.
Technical problems
Crashes, sync issues, notifications not arriving, and more.
See also our FAQ for the most common questions.
Guidance
Managing your subscription
On iOS, open Settings, tap your Apple ID, then Subscriptions to change or cancel. Subscriptions are managed through your App Store account.
Refund requests
App Store purchases are generally handled by Apple, subject to Apple's policies. You can request a refund via reportaproblem.apple.com.
Prayer and saved-content recovery
Locally stored data may not be recoverable after deletion, app removal, device loss, or a device reset, unless it is included in a device backup.
AI concerns
If an AI response feels inaccurate, unsafe, or inappropriate, please report it via the form or email yv.app.dev@gmail.com.
Emergencies
Support is not monitored as an emergency channel. If you are in immediate danger, contact your local emergency services or a qualified crisis service.
Contact
- Support email
- yv.app.dev@gmail.com
- Privacy email
- yv.app.dev@gmail.com
- Business name
- [LEGAL ENTITY OR DEVELOPER NAME]
- Mailing address
- [BUSINESS ADDRESS]
Placeholders in brackets must be replaced with real contact details before publication.
Send us a note
Fill in your details below and we'll open your email client with a pre-filled message. If your email app doesn't open, you can always reach us directly at yv.app.dev@gmail.com.